Frequently Asked Questions
Everything you need to know about your HomeFitnessCode journey.
How long does shipping take for heavy fitness equipment?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location and the size of the equipment.
What is your return policy for gym gear?
We offer a 30-day return policy. Items must be in their original packaging and unassembled to qualify for a full refund.
Do the treadmills and bikes come with a warranty?
Yes, all our motorized equipment comes with a standard 12-month warranty covering parts and labor for manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Clearpay.
Is assembly required for the equipment?
Most of our products come 90% pre-assembled. Clear instruction manuals and necessary tools are included in every box to help you finish the setup in minutes.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.